Instant answers to our most popular customers questions.
How can I edit my order after placing it?
Since orders usually ship within 24 hours, orders changes are not guaranteed and are needed ASAP after placing your order. Contact us here. How do I use a discount code or gift card?
Add the item(s) to your cart, click checkout, and click the drop down on the next page, "Have a coupon code?". Then, type in the code and click apply.
When will my order ship? It's been 24 hours.
If you ordered Sunday - Friday, your order will ship the next business day. If you ordered after 1pm on a Saturday, your order will be shipped the following Monday or Tuesday, depending on the volume of orders received over the weekend. Please allow additional processing and shipping time for weekends, holidays, sales, pre orders, and new releases.
We sure do! but you have to pay the extra shipping charges that depends on your country.
My order says delivered, but it hasn't. What do I do?
This happens from time to time as the carrier may have prematurely marked the package "delivered" before its arrival or delivered to the wrong location. We recommend checking with your neighbors and the local postal office first. If it's not found within 3 days after marked "delivered", please let us know here.
Why hasn't my tracking link been updated?
Sometimes tracking links don't update daily, and can take 48-72 hours to update. If it hasn’t updated, don’t worry. Your package is still on it’s way to you and should update soon! If you do not see updates for more than 72 hours, please contact us.
What carriers do orders ship with?
Domestic orders will ship via BlueDart, Delhivery, eCom Express, Xpress Bees and International orders will ship via DHL and Fedex.
Where does Miss Match ship from?
Orders are shipped from our facility in Chandigarh.
Still have a question? Contact Us or Call Us 18008906602
For standard shipping, orders will be delivered by the Indian courier service. Due to factors that commonly affect shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times. These are only estimates. If you require expedited shipping, please contact us for availability and pricing.
Usually, we deliver orders within5-7 Business Daysacross India. Please allow 1 day for your order to process. Be sure to add this duration to your shipping time estimates.
Below is a guideline for our collectibles.
Estimated Shipping Time
🛫 North India
3-5 Business Days
🛫 South India
5-7 Business Days
🛫 North East
5-8 Business Days
🛫 West India
5-7 Business Days
Shipping Cost :
Free Shipping on Prepaid Orders.
₹99 Shipping Charges on Cash On Delivery.
IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer
Our team makes their best effort to keep our product’s images, description and title as clear as possible. So we request you to carefully go through our product before placing an order. Making a purchase indicates you’ve agreed to all our terms and policies.
Eligibility For Exchange/Replacement - Exchange should be requested within 7 Days of delivering the product. Email us at email@example.com - The product should be in intact condition (As it was delivered to you). - The product should not be used. - The protective film should not be removed. - Order ID & Invoice should be available. - Exchange will only be eligible if the product received in reverse pickup clears our quality check process. - In case the desired product is not in stock or the customer does not want to exchange then he/she will be issued a credit note valid for one year from the date of purchase.
Note:If the product is received in Damaged Condition, kindly raise the concern within 24 hours of receiving the product at firstname.lastname@example.org